How long will it take to get a refund for my returned item?
Please allow 3-5 business days for your item to be processed. Refunds typically take 2-3 business days to appear in your account after processing, but can occasionally take up to 10 business days.
Will you accept returns of a product in any condition?
Items must be returned in their original condition and packaging, with tags attached. Returned items cannot be washed, worn, used, or altered. Items deemed used or altered will not be eligible for a refund.
Who pays for my return?
Customers with shipping addresses within the US will receive free return labels. International customers are responsible for covering any costs associated with returns.
How long after my order can I submit a return request?
Return requests must be made within 30 days of delivery.
How do I return my order for a refund?
You can make returns by visiting our contact page. Please ensure you have your order number and the email address used when placing your purchase.
If you are unsure of your order information, please log in to your account to locate the correct order.